Remote Connection

Please follow this instructions to install our remote access software

To start using the remote system, please DOWNLOAD the following software and run it on your computer.

Instructions:

1-Download the software from the above link and either RUN the file or SAVE the file to your computer for future remote connections.



2-If you Download the file , locate the file into your computer, the icon should look like the picture below. If you have click the RUN button please skip this step.



3-Double click on the 911 Remote icon to start the remote connection software, depending on your Operating System you will see a SECURITY WARNING MESSAGE, if you see that message , click on RUN





4-Once you click RUN, the remote software will open, please send us by ticket your ID NUMBER and the PASSWORD



If you need to download the software for MAC click here Remote software is offered by TeamViewer

Was this answer helpful?

 Print this Article

Also Read

How do I request a website change

All changes to your website must be send using our ticket system. Please log to your account...

Where are my designs?

For your website Once you approve your designs, it can take up to 48 hours to be visible on your...

What is consider a "New Design"?

One of the most annoying situations for a designer is when a client asks for revision after...

Flyer Design Guideline

In order to our graphic department create a successful design for your business you need to...

Image Requirements

Logo image requirements PNG files with NO BACKGROUND EPS Files , text must be converted to...